All other countries require a VOA (Visa on Arrival), which can be obtained upon arrival at Denpasar Airport. If you require VOA, proceed to the VOA desk to purchase your visa.

• Proceed from your gate to clear Indonesian Immigration
• Collect your luggage – There are luggage handlers in the baggage hall offering to help you, and this is an optional service. They bring you through to the receiving hall and expect to be tipped for providing this service.
• As you enter the customs hall you are required to put your luggage through an X-ray machine, then proceed to the customs officer at the desk in front of you
• Clear Indonesian customs
• Please note: you are allowed 200 cigarettes and 1 liter of alcohol per adult entering Indonesia.
• As you exit the customs hall you will walk through the Duty Free area and out into the receiving hall.
• If you have reserved Satori Private Car Service, please proceed to the Information Desk in the receiving hall where you will meet your driver. He will be holding up a sign with Satori  Villas logo and your name on it.

BRING CASH:

• ATM’s in Indonesia have a daily cash limit. The maximum you can receive is 3,000,000 IDR daily but often it is only 1,500,000 -2,000,000 maximum.
• We advise bringing USD, AUD or EURO with you to supplement what you take out of an ATM.
• Please note new unmarked bills are required.
• Bills of larger denomination receive a better exchange rate.
• It is best to exchange money in Indonesia at a creditable money changer. Your Satori staff can assist you with this during your stay.
• Card skimming is rife in Indonesia so we recommend you only use ATMs at the airport or next to an actual bank with a security guard outside.

CREDIT CARD INFORMATION:

• Many restaurants & businesses do not take credit cards
• It is common to be charged 3-5% extra for using a credit card (At Satori we do not charge a credit card fee)
• We suggest you notify your bank and credit card companies of your trip, providing them with your travel schedule including dates and countries you will visit. This will greatly help with your credit card / debit card processing in foreign countries

TIPPING:

• All hotels have a 10% service charge that is mandatory by Indonesian Hospitality law.
• All restaurants charge 5-10% service on your bill.
• Additional tipping is up to your discretion and personal tipping practices.

ELECTRICITY:

• All of Indonesia is 220 – 240 v.
• All electrical outlets are two prong round.
• All villas have international plug types.