Policies

TERMS & CONDITIONS

IMPORTANT: FOR CREDIT CARD SECURITY REASONS
We require you to present the same credit card you used to secure your reservation. 

  • Each accommodation type states the number of guests included in the rate. An extra charge of 500,000 IDR per night applies per extra guest.
  • Children 4 or under stay for no charge without an extra bed.
  • You agree that Satori Villas Bali reserves the right to charge all deposits and cancellation fees to your credit card you provided in accordance to the below reservation & cancellation policy.

Check-in: 2pm – Check-out: 11pm
Early check-in and late check-out policy.

  • If you intend to arrive early in the day and would like guaranteed immediate access to your villa, we recommend booking for the night prior to arrival.
  • Similarly for late departures, reserving an additional night will guarantee access to your villa right up until departure.
  • If you choose not to make these reservations then we will be glad to store your bags until your villa is available or until you depart.
  • Reservations made directly on our website are a priority for complimentary early check in / late check out. This direct booking privilege is subject to availability.

NON REFUNDABLE RATES

PAYMENTS & CANCELLATION POLICY

GUARANTEED OUR LOWEST AVAILABLE RATE

  • 100% reservation cost will be charged to your credit card upon receipt of your reservation. This fee is non refundable & guarantees your reservation.
  • If cancelled at any time or in the case of no-show, the total price of the reservation is non refundable.
  • All rates include 21% tax and service in accordance with the Indonesian Hospitality Tax Laws & Regulations.
  • All charges will be in Indonesian Rupiah.
  • Any additional charges / incidentals accumulated during your stay can be settled upon check-out by MasterCard, Visa, JMB or cash payments in IDR.
  • Once a reservation is confirmed and guaranteed by your payment, Satori Villas Bali assumes that each guest has understood and accepted the terms and conditions of the reservation as stated above.
  • Local time refers to UTC/GMT +8 hours, (WITA) Central Indonesian Time.
  • We recommend you purchase & / or check your credit card benefits for Travel Insurance.

FLEXIBLE RATES

PAYMENT & CANCELLATION POLICY

  • 50% of the total reservation cost will be charged to your credit card upon receipt of your reservation. This fee is NON Refundable.
  • Balance 50% of reservation cost will be charged 30 days before arrival. This fee is NON refundable.
  • If cancelled 31+ days prior to arrival, cancellation fee is 50% of the reservation cost.
  • If cancelled within 30 days of arrival or incase of no show, cancellation fee is 100% of the reservation cost. FREE CANCELLATION up to 30 days prior to your arrival.
  • All rates include 21% tax and service in accordance with the Indonesian Hospitality Tax Laws & Regulations.
  • All charges will be in Indonesian Rupiah.
  • Any additional charges / incidentals accumulated during your stay can be settled upon check-out by MasterCard, Visa, JMB or cash payments in IDR.
  • Once a reservation is confirmed and guaranteed by your payment, Satori Villas Bali assumes that each guest has understood and accepted the terms and conditions of the reservation as stated above.
  • Local time refers to UTC/GMT +8 hours, (WITA) Central Indonesian Time.
  • We recommend you purchase & / or check your credit card benefits for Travel Insurance.